Learners’ experiences in MOOCs: Notetaking, social networks, and content consumption
What do learning experiences in MOOCs look like? Amy Collier, Emily Schneider and I have just published a paper that provides some in-depth answers to this question. Here is a copy of the paper in pdf. The paper is part of a special issue published by the British Journal of Educational Technology which can be found here (there are many excellent pieces in that issue, so be sure to read them).
In addition to trying to understand learner experiences, in the paper we describe that we did this study because “ease of access to large data sets from xMOOCs offered through an increasing number of centralized platforms has shifted the focus of MOOC research primarily to data science and computational methodologies, giving rise to a discourse suggesting that teaching and learning can be fully analyzed, understood and designed for by examining clickstream data”
Our abstract reads:
Researchers describe with increasing confidence what they observe participants doing in massive open online courses (MOOCs). However, our understanding of learner activities in open courses is limited by researchers’ extensive dependence on log file analyses and clickstream data to make inferences about learner behaviors. Further, the field lacks an empirical understanding of how people experience MOOCs andwhy they engage in particular activities in the ways that they do. In this paper, we report three findings derived by interviewing 13 individuals about their experiences in MOOCs. We report on learner interactions in social networks outside of MOOC platforms, notetaking, and the contexts that surround content consumption. The examination and analysis of these practices contribute to a greater understanding of the MOOC phenomenon and to the limitations of clickstream-based research methods. Based on these findings, we conclude by making pragmatic suggestions for pedagogical and technological refinements to enhance open teaching and learning.
We reported 3 main findings:
1. Interactions in social networks outside of the MOOC platform
A number of learners alluded to interactions they have had with individuals who are part of their social networks. These include digital connections with other participants in a MOOC, face-toface interactions with friends and family, and face-to-face interactions with new connections in a MOOC.
Despite the fact that none of the popular MOOC platforms support integrated notetaking at the time of writing this paper, nearly all interviewees reported taking notes while watching lecture videos. Only one interviewee never took notes. However, the tools used to take notes and the subsequent use of notes varied substantially by learner.
3. Consuming content
All individuals participating in this study discussed factors that shaped the ways they consumed MOOC content, shedding light on the context surrounding their participation. Scholars in the learning sciences have long highlighted the critical role of the environment, arguing that learning must be understood as a sociocultural phenomenon situated in context and culture (Brown, Collins & Duguid, 1989). Patterns of MOOC content consumption can be examined by clickstream data, but these contextual factors help explain why learners exhibit particular patterns of participation.
Veletsianos, G., Collier, A., & Schneider, E. (2015). Digging Deeper into Learners’ Experiences in MOOCs: Participation in social networks outside of MOOCs, Notetaking, and contexts surrounding content consumption. British Journal of Educational Technology 46(3), 570-587.