Last week, EDUCAUSE released its 2018 study of Undergraduate Students and Information Technology. I served as a subject-matter expert on this project and I’m excited to see the report appear in public. The EDUCAUSE team did a fantastic job on this. The sections entitled Experiences with Instructors and Technology and A Day in the Online Life of a Student are really interesting, the former for its highlighting that banning technology in the classroom is an equity issue and the latter for providing a glimpse into students’ self-reported online activities.

The key findings are provided below, drawn directly from the report:

  • Practically all college and university students have access to the most important technologies for their academic success. US students reported near-universal access to a desktop, laptop, tablet, or smartphone, with no systematic differences in access based on ethnicity, gender, age, and socioeconomic status. However, students reported low levels of access to newer, more expensive technologies such as augmented reality (AR) and virtual reality (VR) headsets and 3D printers.
  • While laptops, hybrids, desktops, and smartphones continue to be rated as very to extremely important to student success, the importance of these devices differs considerably by student demographics. Generally, women, students of color, students with disabilities, first-generation students, students who are independent (with or without dependents of their own), and students who come from disadvantaged socioeconomic backgrounds see their devices as significantly more important to their success than do their counterparts. White students are significantly less likely than non-white students to think desktops, tablets, and smartphones are important to their success.
  • Students’ overall technology experiences continue to be correlated with their evaluation of campus Wi-Fi reliability and ease of login.Students’ evaluation of campus Wi-Fi in various locations has remained largely flat in recent years, but significant gaps remain in terms of the quality of connectivity in dormitories/student housing and outdoor spaces, as well as ease of network login.
  • LMS use remains prevalent across higher education institutions, with continued high rates of use and student satisfaction. Three-quarters of all students reported being either satisfied or very satisfied with their institution’s LMS, and more than three-quarters of students reported their LMS was used for most or all of their courses. This likely reflects satisfaction primarily with the functional aspects of their institution’s LMS.
  • A majority of students continue to express preferences for learning environments that fall somewhere on the “blended” continuum (from mostly face-to-face to mostly online). While a plurality (38%) of students prefer fully face-to-face classroom environments, students who have taken some fully online courses are significantly more likely to prefer blended environments and less likely to prefer purely face-to-face courses.
  • Although a majority of students said their instructors use technology to enhance their pedagogy, improve communication, and carry out course tasks, there are limitations when it comes to personal device use. Instructors encourage students to use their laptops more than smartphones, but nearly a third of students are not encouraged to use their own devices as learning tools in class, suggesting that many students take courses in which faculty discourage or ban the in-class use of students’ technology.
  • Nearly three-quarters of students (72%) who live off campus reported their internet connections at their home/off-campus residence are either good or excellent, and only 2% reported having no internet access at home. Students who live off campus have a stronger preference for online and blended courses than do their on-campus counterparts. This preference may reflect how online learning can benefit those who need to juggle work schedules and family responsibilities.
  • The typical student is fairly serious about doing the work of being a student, spending 1 to 4 hours per day online doing homework and conducting research. Contrary to popular belief, students do not appear to spend most of their time using social media, watching TV, or playing video games. Indeed, the typical student spends 1 to 2 hours on social media and another 1 to 2 hours streaming video; more than half of students reported that they do not play video games.
  • A plurality of students who self-identify as having a physical and/or learning disability requiring accessible or adaptive technologies for their coursework rated their institution’s awareness of their needs as poor. According to students, larger and DR public institutions tend to have poorer awareness of disabled students’ needs than do smaller and AA institutions. In addition to institutional limitations, students’ fears of being stigmatized or penalized for disclosing their disabilities and engaging disability services to receive the aid they need may be contributing to low rates of awareness.
  • Students continue to view student success tools as at least moderately useful. Students view success tools that help with transactional tasks related to the work of being students (e.g., conducting business, tracking credits, planning degrees, conducting degree audits) as slightly more useful than those that help them academically (e.g., early-alert systems, academic resources, course recommendations, improvement of academic performance).
Joseph D. Galanek, Dana C. Gierdowski, and D. Christopher Brooks. ECAR Study of Undergraduate Students and Information Technology, 2018. Research report. Louisville, CO: ECAR, October 2018.