Canada Research Chair in Innovative Learning and Technology & Associate Professor at Royal Roads University

Education Scholars’ Evolving Uses of Twitter as a Conference Backchannel and Social Commentary Platform

Posted on April 25th, by George Veletsianos in my research, networked scholars, NPS, open, papers, scholarship. No Comments

The scholarly community faces a lack of large-scale research examining how students and professors use social media in authentic contexts and how such use changes over time. Continuing our investigation into how professors and students use social media, Royce Kimmons and I just published a paper in which we used data mining methods to better understand academic Twitter use during, around, and between the 2014 and 2015 American Educational Research Association annual conferences both as a conference backchannel and as a general means of participating online. The first paper we published using similar methods, data, and comparing students and professors’ social media use is here. All of our research on networked scholarship and students’ and faculty members’ use of social media is gathered here.

Descriptive and inferential analysis is used to explore Twitter use for 1,421 academics and the more than 360,000 tweets they posted. Results demonstrate the complicated participation patterns of how Twitter is used “on the ground.” In particular, we show that:

  • tweets during conferences differed significantly from tweets outside conferences
  • students and professors used the conference backchannel somewhat equally, but students used some hashtags more frequently, while professors used other hashtags more frequently
  • academics comprised the minority of participants in these backchannels, but participated at a much higher rate than their non-academic counterparts
  • the number of participants in the backchannel increased between 2014 and 2015, but only a small number of authors were present during both years, and the number of tweets declined from year to year.
  • various hashtags were used throughout the time period during which this study occurred, and some were ongoing (ie, those which tended to be stable across weeks) while others were event-based (ie, those which spiked in a particular week)
  • professors used event-based hashtags more often than students and students used ongoing hashtags more often than professors
  • ongoing hashtags tended to exhibit positive sentiment, while event-based hashtags tended to exhibit more ambiguous or conflicting sentiments

These findings suggest that professors and students exhibit similarities and differences in how they use Twitter and backchannels and indicate the need for further research to better understand the ways that social technologies and online networks are integrated in scholars’ lives.

Here’s the full citation and paper:

Kimmons, R. & Veletsianos, G. (2016). Education Scholars’ Evolving Uses of Twitter as a Conference Backchannel and Social Commentary Platform. British Journal of Educational Technology, 47(3), 445—464.

The tensions and conundrums of public scholarship

Posted on April 18th, by George Veletsianos in my research, networked scholars, NPS, scholarship. 2 comments

Scholars are often encouraged to be public intellectuals – to ‘go online’ and engage with diverse audiences. Yet, scholars’ online activities appear to be rife with tensions, dilemmas, and conundrums. In a presentation that I gave last week at AERA, I discuss some tensions and challenges scholars face when engaging networked publics and highlight some uncomfortable realities of being a public scholar. Evangelizing public and networked scholarship without acknowledging the existence of tensions is detrimental to the field and misleading to the scholars who may be considering greater public engagement- becoming more networked, more public, and more “digital.” Individual scholars and institutions need to evaluate the purposes and functions of scholarship and take part in devising systems that reflect and safeguard the values of scholarly inquiry.

Compassion, Kindness, and Care in Digital Learning Contexts

Posted on April 5th, by George Veletsianos in Ideas, learner experience, open, scholarship, sharing. 5 comments

Bear with me. This work-in-progress is a bit raw. I’d love any feedback that you might have.

Back in 2008, my colleagues and I wrote a short paper arguing that social justice is a core element of good instructional design. Good designs were, and still are, predominantly judged upon their effectiveness, efficiency, and engagement (e3 instruction). Critical and anti-opressive educators and theorists have laid the foundations of extending educational practice beyond effectiveness a long time ago.

I’m not convinced that edtech, learning design, instructional design, digital learning, or any other label that one wants to apply to the “practice of improving digital teaching and learning” is there yet.

I’ve been thinking more and more about compassion with respect to digital learning. More specifically, I’ve been reflecting on the following question:

What does compassion look like in digital learning contexts?

I’m blogging about this now, because my paper journal is limiting and there is an increasing recognition within various circles in the field that are coalescing around similar themes. For instance,

  • The CFP for Learning with MOOCs III asks: What does it mean to be human in the digital age?
  • Our research questions reductionist agendas embedded in some approaches to evaluating and enhancing learning online. Similar arguments are made by Jen Ross, Amy Collier, and Jon Becker.
  • Kate Bowles says “we have a capacity to listen to each other, and to honour what is particular in the experience of another person.”
  • Lumen Learning’s personalized pathways recognize learner agency (as opposed to dominant personalization paradigms that focus on system control)

Compassion is one commonality that these initiatives, calls to action, and observations have in common (and, empowerment, but that’s a different post).

This is not a call for teaching compassion or empathy to the learner. That’s a different topic. I’m more concerned here with how to embed compassion in our practice – in our teaching, in our learning design processes, the technologies that we create, in the research methods that we use. At this point I have a lot of questions and some answers. Some of my questions are:

  • What does compassionate digital pedagogy look like?
    • What are the theories of learning that underpin compassionate practice?
    • What does a pedagogy of care look like? [Noddings’s work is seminal here. Some thoughts from a talk I gave. thoughts from Lee Skallerup Bessette and a paper describing how caring is experienced in online learning contexts.]
  • What are the purported and actual relationships between compassion and various innovations such as flexible learning environments, competency-based learning, and open education?
    • What are the narratives surrounding innovations [The work of Neil Selwyn, Audrey Watters, and David Noble is helpful here]
  • What does compassionate technology look like?
    • Can technologies express empathy and sympathy? Do students perceive technologies expressing empathy? [Relevant to this: research on pedagogical agents, chatbots, and affective computing]
    • What does compassion look like in the design of algorithms for new technologies?
  • What does compassionate learning design look like?
    • Does a commitment to anti-oppressive education lead to compassionate design?
    • Are there any learning design models that explicitly account for compassion and care? Is that perhaps implicit in the general aim to improve learning & teaching?
    • In what ways is compassion embedded in design thinking?
  • What do compassionate digital learning research methods look like?
    • What are their aims and goals?
    • Does this question even make sense? Does this question have to do with the paradigm or does it have to do with the perspective employed in the research? Arguing that research methods informed by critical theory are compassionate is easy. Can positivist research methods be compassionate? Researchers may have compassionate goals and use positivist approaches (e.g., “I want to evaluate the efficacy of testing regimes because I believe that they might be harmful to students”).
  • What does compassionate digital learning advocacy look like?
    • Advocating for widespread adoption of tools/practices/etc without addressing social, political, economic, and cultural contexts is potentially harmful (e.g., Social media might be beneficial but advocating for everyone to use social media ignores the fact that certain populations may face more risks when doing so)

There’s many other topics here (e.g., adjunctification, pedagogies of hope, public scholarship, commercialization….) but there’s more than enough in this post alone!

Analysis of the data-driven MOOC literature published in 2013-2015

Posted on March 21st, by George Veletsianos in emerging technologies, learner experience, moocs, my research, online learning, open, papers. 2 comments

A number of literature reviews have been published on MOOCs. None has focused exclusively on the empirical literature. In a recent paper, we analyzed the empirical literature published on MOOCs in 2013-2015 to make greater sense of who studies what and how.  We found that:

  • more than 80% of this literature is published by individuals whose home institutions are in North America and Europe,
  • a select few papers are widely cited while nearly half of the papers are cited zero times,
  • researchers have favored a quantitative if not positivist approach to the conduct of MOOC research,
  • researchers have preferred the collection of data via surveys and automated methods
  • some interpretive research was conducted on MOOCs in this time period, but it was often basic and it was the minority of studies that were informed by methods traditionally associated with qualitative research (e.g., interviews, observations, and focus groups)
  • there is limited research reported on instructor-related topics, and
  • even though researchers have attempted to identify and classify learners into various groupings, very little research examines the experiences of learner subpopulations (e.g., those who succeed vs those who don’t; men vs women).

We believe that the implications arising from this study are important for research on educational technology in general and not jut MOOC research. For instance, given the interest on big data and automated collection/analysis of the data trails that learners leave behind on digital learning environments, a broader methodological toolkit is imperative in the study of emerging digital learning environments.

Here’s a copy of the paper:

Veletsianos, G. & Shepherdson, P. (2016). A Systematic Analysis And Synthesis of the Empirical MOOC Literature Published in 2013-2015The International Review of Research in Open and Distributed Learning, 17(2).