Last week’s big news was that Udacity intends to switch its focus from higher education to corporate training. A number of colleagues have provided thoughtful responses to these news, including Michael Caulfield, Audrey Watters, Rolin Moe, George Siemens, and Bonnie Stewart.
Here’s my take on this development: Maslow once said: “I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail.” It seems that Udacity has discovered a solution and after realizing that it’s not a solution for the perils facing higher education, that solution is taken elsewhere. Reflecting on the xMOOC phenomenon it appears that this is a consistent approach. If MOOCs don’t work for X, they must work for Y, and if they don’t work for Y, they must work for Z.
I have drummed this tambourine in the past. This is educational technology history repeating itself. During the mid-90’s the instructional media/design field was engaging in The Great Media debate. In short, on the one side of the debate were individuals who argued that media do not influence learning outcomes. On the other side of the debate were individuals who noted that media provide affordances for learning. In the midst of the debate Tennyson (1994) noted the following:
I refer to this transition from scientist to advocate as the big-wrench approach to complex problem solution: The advocate, with the big wrench in hand, sets out to solve, suddenly, a relatively restricted number of problems. That is, all of the formerly many diverse problems, now seem to be soluble with the new big wrench (or panacea).
If educational technology companies (and Centers for Teaching and Learning) are eager to improve education, rather than searching for problems to apply their solutions, they should focus on identifying problems and designing solutions to those problems. Higher education may lack a lot of things, but what it does not lack are problems in need of solutions. Talk to any faculty member and ask: What problem are you facing in your teaching? Observe classrooms and see what things appear commonplace but hinder practice. For example, one of the projects that I had the good fortune to work on emanated from the observation that instructors asked students to borrow video cameras, record assignments, and return tapes to the instructor to watch and return feedback. This process usually took 6 weeks. We automated a lot of this process by developing an online assessment environment through which students recorded their assignments on webcam, instructors were notified of the availability of the video, and were then quickly able to student feedback. By eliminating the need for video cameras and tapes, and introducing an environment that addressed needs and problems, we were able to increase the efficiency and effectiveness of the process and drastically reduce the amount of time by which students received their feedback.
Tennyson, R. D. (1994). The big wrench vs. integrated approaches: The great media debate. Educational Technology Research & Development, 42(3), 15–28.
On Wednesday, I gave a talk to the Canadian Institute of Distance Education Research focused on scholars’ (researchers and instructors’) practices and experiences with social media/networks on the open web. The feedback from the organizers was positive: “We had about 40 attendees, which is at the high end of our usual crowd, and their activity in the chat was much greater than usual – a very good sign. It was a great session, I’m pleased, and hopefully you enjoyed it as well.”
I had a great time, though I wish we had more time for questions and answers. If you are interested in the topic, the session was recorded and it’s now available for your use/viewing. The slides I used appear below:
November 16, 2013 update: This presentation was recorded and archived.
Title: What Do Academics and Educators Do on Social Media and Networks, and What Do Their Experiences Tell Us About Identity and the Web?
Facilitator: George Veletsianos
Institution: Royal Roads University
Date and time: Nov 13, 2013 10:00am PST (click here to convert to local time)
Where: Adobe Connect: https://connect.athabascau.ca/cidersession
I am giving an open presentation to the Canadian Institute of Distance Education Research. Don’t hesitate to join us if you have time and are interested on the topic! In this talk I will draw on empirical studies conducted by a number of researchers (including work by myself and Royce Kimmons) to examine academics’ and educators’ participation in networked spaces. These studies point to three significant findings: (a) increasingly open practices that question the traditions of academia, (b) personal-professional tensions in academic work, and (c) a framework of identity that contrasts sharply with our existing understanding of online identity.
I am sitting at a coffee shop in Vancouver, BC reflecting on my time at COHERE 2013. This was my first Canadian conference since moving to Victoria, and it was a great opportunity to meet and spend time with colleagues (many of them Canadians) including Tony Bates, Rory McGreal, Martha-Cleveland Innes, David Porter, Diane Janes, Diane Salter, Jenni Hayman, Richard Pinet, Robert Clougherty, and Cindy Ives. It was also great to see Ron Owston, Frank Bulk, and Kathleen Matheos again – and my colleagues Vivian Forssman and BJ Eib were there too! The conference was relatively small and the sessions were 40 minutes long, allowing ample time and space for conversations, networking, and debates. I really appreciated the intimate atmosphere that we were afforded for spending time with each other. The organizers (Kathleen Matheos and Stacey Woods) did a fantastic job!
Cable Green from Creative Commons delivered the first keynote and David Porter from BC Campus delivered the second. I sat on a respondent panel for Cable’s keynote and argued three points: (a) we need to build on and go beyond open educational resources, and think about open practices, (b) each of us needs to take action in supporting openness (e.g., by teaching sharing as a value and literacy), and (c) by recognizing that “open” is under threat of being subverted. It was fascinating to sit on a panel with four others and see how our responses to the keynote differed, but how they all coalesced around similar messages as well.
I also gave a presentation discussing early findings from my research into learners experiences in MOOCs, open courses, and other open learning environments, and you might be interested in Tony Bates’ take on this research:
These findings are not fully refined and analyzed, yet. However, in thinking about these results, reading the literature and claims around MOOCs, and thinking about recent developments in educational technology, I am beginning to see MOOCs more and more as a symptom of chronic failures of the educational system to tackle significant issues. On the one hand, I and others have argued that MOOC creators have ignored research into how people learn and how people learn with technology. Tony Bates in particular (see the last link), is very clear when he says “Why is MIT ignoring 25 years of research into online learning and 100 years research into how students learn in its design of online courses?”
On the other hand however, the rise of MOOCs seems to be a symptom of a series of failures and pressures. I like the argument that George Siemens makes in relation to inadequate university approaches to educational needs, “Universities have failed to recognize the pent-up demand for learning as the economy has diversified and society has become more complex and interconnected. As a consequence, the internet has contributed by creating a shadow education system where learners learn on their own and through social networks. MOOCs reflect society’s transition to a knowledge economy and reveal the inadequacy of existing university models to meet learner’s needs.” I’d like to take this argument further. As a field, we could do more to have greater impact on the design and development of educational technology solutions, including MOOCs. Steps to do that would include sharing our research more broadly and in different ways (e.g., publishing in open access venues and putting theory-to-practice), engaging in what Tom Reeves calls socially-responsible research that solves real problems, working across disciplines, reconsidering the ways that we understand, evaluate, and reward impact at our institutions, and so on. More on these issues, soon!
I visited Educause 2013 this year, largely after an invitation by Tanya Joosten and Amy Collier to participate on a panel exploring what makes technology pilots successful. The panel was entitled Prepare for Lift-Off: Becoming a Successful IT Pilot Site. Laura Pasquini took some notes on a google doc and Tanya posted the slidedeck here. The session was described as follows:
“Your campus is an innovator in many ways, and you’ve been approached to be a pilot site for a new campus IT product. You’d like to say yes to the idea, but you’re not sure you have the infrastructure to make it work. Join a panel of your university colleagues to learn the ropes and discover what it takes to successfully deliver and host technology pilots on your campus. The panelists will offer a dynamic conversation on the importance of stakeholder involvement, faculty engagement and selection, faculty development and support, technical infrastructure, student support, research and evaluation, and critical steps your institution needs to take to ensure your pilot not only flies but soars.”
Photo by Jason Jones
This was my first time at the conference. My goal throughout the conference was to explore this group’s horizon, or what this group is currently seeing as being promising initiatives for higher education. In summary, the focus was on: competency-based learning, learning analytics, and MOOCs. Openness was relatively absent. Research was largely absent. Vendor-driven solutions were pervasive, and I left yearning to know more about innovations created and implemented by learning designers and/or by institutions themselves.
There were two innovations that I have been thinking about since the event:
- I had a lovely chat with Rob Farrow who shared with me the work that the Open University is doing with the OER Research Hub. The project aims to collect evidence in relation to the claims surrounding openness, and more specifically to answer the question ‘What is the impact of OER on learning and teaching practices?’ Given my beliefs about the inordinate value that research brings to educational technology, you can see why I was exited about the topic.
- The second innovation that I learned about was Class Mob, which is a prototype developed through the Breakthough Models Academy. There are some interesting projects in that link, but I thought that Class Mobs represented a truly novel idea centering around the development of an alternative educational system that supported learners, accounted for what we know about teaching/learning, encouraged corporations to extend traditional higher education, and empowered individuals to have a say in their education.
In mid-August,, I posted a note asking for your vote on a panel I proposed for SXSWedu consisting of Tanya Joosten, Amy Collier, Audrey Watters, and myself. The topic was: Startups Should Talk with Researchers and Educators,
I’m uber excited to report that our proposal has been accepted. We will be headed to Austin in March to discuss how researchers and educators can contribute to the design, development, refinement, and ultimately effectiveness of learning technologies and educational technology.
Tanya described why she is interested in this topic on her blog. I thought I would do the same, especially as Tanya, Amy, and I were at Educause this week discussing issues that educational institutions need to consider when piloting for technology/innovations.
A lot of you may not know this, but I have a degree in computer science, and way back when, in my undergraduate thesis I developed software enabling real-time interactions between students and instructor that emulated classroom processes by allowing students to “raise their hand” to ask questions, make comments, etc. This was nothing spectacular, unique, or groundbreaking. Yet, it was my first attempt at developing educational technology to solve a (perceived) problem. Since then, I have concurrently done design/development work and research, and I see myself as a researcher and a designer. Some of the projects I have worked on are AvenueASL (a language learning and e-assessment platform), Project Engage (a dual credit course and online learning environment introducing students to the Big Ideas relating to Computer Science), Geothentic (an online environment immersing students in Geography through situated, real-world problem-solving), and AL through Water and MOSS (an online learning environment supporting science learning via outdoor exploration). I don’t only write about learning technologies. I also build them.
How does one reconcile D&D work and research? My perspective is that it’s not enough to study what happens with educational technology. Studying, analyzing, critiquing, and questioning educational technology is very important. It’s imperative. But, we need to take the additional step to use the research to (a) design and develop educational applications, and (b) inform others on what the research says so that they can develop effective technology-based solutions based on what we know about teaching and learning. Hence the need for this panel.
I was also motivated to put together this panel after participating in SXSWedu 2013. One of the sessions I attended last year focused on business models for educational technology. One of the panelists noted that their commitment to their investors is profit, not learning outcomes. I’m not naive. Entrepreneurship is important and we should support and reward it in various ways. However, putting profits before learning outcomes is corrosive and dangerous. The biggest losers in such a setup will be learners, the idea of the university, and the idea of education. Our panel at SXSWedu is an attempt to add some sense to the conversation, to ‘add the “edu” to “sxsxedu” ‘ (I think that’s a Laura Pasquini quote, but i might be mistaken). It is also an attempt to explain to startups and vendors how they can have their cake and eat it too, how they can make meaningful, and much needed, change in education without necessarily sacrificing other goals that they have.
Whether you are an educator, a startup company, a researcher, a reporter, or an administrator, please join us – we’d love to have you!
For your information, here is our panel’s description: Education is facing numerous challenges. Educational technology startups promise solutions. However, entrepreneurs seem to disregard the knowledge that educators and researchers have amassed that can help startups address these challenges, or, at least, help them avoid repeating the mistakes of the past. At the same time, we were astounded by the lack of educators and researchers that were sharing their knowledge at last year’s SXSWedu conference. The event felt more like a vendor gathering than what the SXSWedu website describes as “meaningful conversation and collaboration around promising practices and tools for improved learning.” If we want meaningful and transformational change in how we do education, it is imperative for entrepreneurs and educators/researchers to converse. In this interactive panel, we will discuss how educators/researchers can help startups improve their products and answer questions pertaining to education research, how people learn, and classroom practice.
I’m excited to announce the publication of an open access e-book on learners’ experiences with open learning and MOOCs. The book consists of ten chapters by student authors and one introductory chapter by me. Part pedagogical experiment, part an exploratory investigation into learners’ experiences with emerging forms of learning, the aim of the book is to capture and share student stories of open online learning.
This publication is necessary for a number of reasons.
First, from a pedagogical perspective, whenever possible, we should be asking students to do a discipline, not just read about it. In this occasion, students were asked to do open online learning and reflect/write about their experience, instead of just reading about the field and the experience of others.
Second, in the frenzy surrounding the rise of “edtech” and MOOCs, it seems that student voices and experiences are rarely considered. This e-book is an attempt to remind designers and developers that the learning experience should be a central tenet of attempts to reform education. Let’s all remind ourselves that what we should be designing is learning experiences – not products for efficient consumption.
Third, the examination of learning experiences with open learning and MOOCs in the literature is scant. Further, recent literature tends to gravitate towards big data and analytics, and while those research endeavors are worthwhile, they tend to generate abstract descriptions of learner behaviors. A holistic understanding of learner experiences should include both investigations of patterns of how learners behave as well as in-depth qualitative descriptions of what learning in open environments is like. To illustrate, learning analytics research suggests that there are a number of ways learners typically engage with a course (e.g., completing, auditing, disengaging, sampling). Complementary to this, our book generates nuanced descriptions of some of these categories. For example, even though one of the authors would be considered as completing a MOOC he “was left with a partial sense of accomplishment and feelings of hollowness and incompleteness.”
The scholarly contributions from this book are two. They can be summarized as follows, but for in-depth descriptions, please read my full chapter, which is simultaneously published on Hybrid Pedagogy:
- The realities of open online learning are different from the hopes of open online learning.
- We only have small pieces of an incomplete mosaic of students’ learning experiences with open online learning.
As with the emerging technologies in distance education book that I edited in 2010 (also available as open access), please don’t hesitate to send me an email to let me know what you think about this book. I’d love your thoughts! If you are teaching a class on emerging learning environments, open education, online learning, and other related topics, and you find this book helpful as reading material, I’d love to hear about how you are using it!
P.S The book is published on Github, which means that you can effortlessly improve and expand on this work. If you want to learn more about this, Kris Shaffer, who was instrumental in making our github project happen, wrote an excellent article on Github and publishing.
I’m very excited to share the news that Hybrid Pedagogy will be publishing an open access e-book that I edited on learner experiences with Open Online Learning and MOOCs.
The e-book, entitled Learner Experiences with MOOCs and Open Online Learning, is a project in which student authors describe and reflect upon their open online learning experiences. While this book aims at improving our understanding of student experiences with open online learning, it is also an attempt to give voice to learners, as current conversations around educational innovations in general, and MOOCs in particular, lack student voices.
In setting the stage for the book, Hybrid pedagogy is holding a a Twitter discussion under the hashtag #digped on Friday, September 6 from 1:00 – 2:00pm Eastern (10:00 – 11:00am Pacific). We’d love for you to join us! You can read more details about the discussion here!